In this first stage, managers will be trained in the Planning for Results method and will receive theoretical guidance and exercises based on the scope below:

• Fundamental concepts and managerial tools;
• Systemic thinking, Mental Models, and focus on results;
• Competitiveness and competitive differentiators;
• The PDCA Method – Planning:

           – Analysis of Opportunities;

           – Analysis of Facts and Data;

           – Evaluation of process capacity;

           – See and Act;

           – Goal definition;

           – Action Plan development.

In the second module, managers will be trained in the method for Executing and Monitoring results and will receive theoretical guidance and exercises based on the scope below:

• Review of Module I – Planning;
• The PDCA Method – Execution and Control Phase:

           – Execution of Action Plans;

           – Results Monitoring;

           – Action Monitoring;

           – Deviation identification;

           – Deviation treatment.

In this module, managers will receive theoretical concepts for stabilizing results. Scope of Module III:

• Countermeasures Establishment;
• One Page Report;

The SDCA Method – Standardization (Managerial standards, technical standards of the process, and operational procedures).