RETAIL EXCELLENCE PROGRAM

Retail process management increases profitability in business.

Aquila Management School course combines theory and practice to maximize results in the retail sector.

In the Retail Excellence Program, we will mainly address the two major processes in the value chain: buying and selling to maximize added value and increase the profitability of the sector without losing competitiveness. Much is said about pricing, mix management, supplier management, buying well, selling cheaper. But we can say that excellent Category Management encompasses all of this.

Let’s demonstrate how to improve your profitability without losing competitiveness through a pricing model based on predictive analyses that gather cost variables, selling price, margin, and competitiveness. We will also show how to align all of this with the processes involving Category Management.

All of this is based on the PDCA Method, which aims, through planning, to set goals and an action plan, execute the actions, demonstrate the strength and discipline of monitoring, and finally, develop new standards for the company.

About the Program

Empower participants in the high-impact management model for the segment. The course differentiates itself by enabling managers to solve common day-to-day problems. Understand success stories from the segment and how our clients have achieved extraordinary results.

Duration and modes: 16 hours (classroom) + online mentoring package (40 hours) (optional)

Program content

  • Fundamental concepts of retail;
  • Identifying Mass Margin growth opportunities;
  • Defining a Mass Margin improvement goal;
  • Identifying key contributors to results;
  • Analysis of variations in indicators impacting Mass Margin;
  • Deploying goals;
  • Understanding the process and identifying key causes;
  • See and Act Actions;
  • Developing Action Plans;
  • Implementing Process Improvements;
    • Reviewing your category tree;
    • Defining maximum and minimum suppliers per category;
    • Defining leaders for each category;
    • Positioning each SKU within categories;
    • Classifying Categories;
    • Clustering Stores;
    • Defining competitors for each store cluster;
    • Defining the competitiveness goal for each category;
    • Planning Price Surveys;
    • Applying New Pricing Concepts – Predictive Analysis;
  • Creating Indicator Dashboards;
  • Defining the monitoring model – Management Rituals;
  • Addressing anomalies;
  • Defining new operational standards.